Rio SE510 User's Guide download pdf (Page 30)

Index

Troubleshooting

Contents

Rio S10 Digital Music Player

Troubleshooting

Problem Solution

I can’t read the

display;

The player

seems “dead”;

The player

firmware is cor-

rupted

First make sure that the battery has power.

If the player firmware becomes corrupted for any reason, follow these steps to restart

the player in Recovery mode. After you restart the player in Recovery mode, proceed

with the firmware update.

Note: Performing a recovery mode firmware update erases all content on the

player.

1 Turn the player OFF.

2 Open the battery compartment cover and remove the battery.

3 After five seconds has elapsed, reinstall the battery, matching the “+” symbol on the

battery with the symbols in the battery compartment. Replace the battery compart-

ment cover.

4 Connect the player to the computer with the supplied USB cable.

5 While holding down MENU, turn the player ON.

6 Keep holding MENU until “UPGRADER” is displayed on the screen.

7 Proceed with loading the firmware update.

Rio player

doesn’t play

secure, timed,

(date depen-

dent) content

after the bat-

tery is changed

We recommend that you reconnect to the secure service where the timed content came

from — with the Rio player connected to your computer with the USB cable and turned

on — after you change the battery. This should will reset the Rio player’s clock. After

the clock is reset, secure, timed content should play normally.

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Rio SE510 User's Guide Page 30